Shinano Kenshi Group composed of Shinano Kenshi Co., Ltd., its subsidiaries and affiliated companies (hereinafter referred to as "We, our Group, etc.") has established the following basic policy with a deep awareness that personal information is important information relating to the privacy of our customers. We will handle personal information with the utmost care and in compliance with related laws, regulations, guidelines and the like.
"Personal information" refers to information about a living individual from which the specific individual can be identified by their name, date of birth, gender, telephone number, e-mail address or other description, etc. (including information that can easily be matched with other information to identify the specific individual) . The personal information acquired by our Group includes personal information relating to customers' use of the services provided by our Group and personal information acquired from third parties in addition to the personal information provided by customers to us directly.
We may acquire customers' personal information for the purpose of our operations, sales, product warranty and other business activities. We will acquire, use, entrust and provide customers' personal information only within the scope necessary to achieve the following purposes of use:
Group companies may share customers' personal information with the other companies within our Group listed below only within the scope necessary to achieve the purposes of use set forth in paragraph 2.
We will transfer personal information externally from within the EU/EEA in accordance with the Standard Contractual Clauses (SCC) adopted by the European Commission for the protection of personal information. Customers located with the EU/EEA have the right to request access to their personal information, the correction or deletion thereof, and the placement of restrictions on the usage thereof, and may file an objection with our Group or regulatory agencies (the relevant data protection supervisory authorities.)
If we entrust or provide customers' personal information to a third party, we will conduct the supervision necessary to ensure that such third party properly manage customers' personal information.
We will appoint a chief privacy officer in order to prevent incidents such as leakage, loss and damage and endeavor to ensure the safety and security of personal information. We will also appropriately manage personal information to keep it accurate and up-to-date and will strive to continuously improve our handling of personal information.
We will respond to customers' requests to disclose the content of customers' personal information in our possession as well as correct or delete that information, etc. without delay after first verifying customers' identity and conducting the necessary investigation.
We will retain and use customers' personal information for the period necessary to achieve the purposes of use set forth in paragraph 2.
Shinano Kenshi Co., Ltd.
1078, Kami-maruko, Ueda City, Nagano Prefecture
Please continue to direct any inquiries concerning our various products and services to the relevant contact for the corresponding product or service.
May 25, 2018
Shinano Kenshi Group